About the One Stop Student Service Center

Welcome to the One Stop Student Service Website where you can register for classes, accept your aid award, pay your bill, check your grades, request a transcript, and more.  This site is designed to complement the One Stop Student Service Center located on the second floor of University Pavilion.  If you need help, don't hesitate to ask a question.  We're here to serve you.

 Download the One Stop Student Service Center brochure (PDF)

One Stop Service Hours (Summer Quarter):
Monday through Thursday: 8 a.m. - 5 p.m.
Friday: 9 a.m. - 5:00 p.m.
Saturday and Sunday: Closed


In addition, you may contact a staff member by phone during any of the above service hours.  You can also use the Virtual Advisor at the top of this page or ask a specific question online or via email.  Your question will be responded to by a University Service Associate (USA) as soon as possible.

One Stop Contact Information:
Phone: 513-556-1000
Fax: 513-556-2016
Email: onestop@uc.edu


University Operator:
For directory information, please contact the University Operator at 513-556-4111.  They can connect your call to the correct university office or service.

UCit Help Desk:
For assistance in resetting your password for One Stop online services, please use Password Self Service (PSS).  If you need additional assistance contact the the UCit Help Desk at 513-556-HELP.  One Stop Student Services cannot retreive or reset passwords.


Emergency: University of Cincinnati Police Department
In the case of a serious emergency, please call 911.  Police related, non-emergency questions should be directed to 513-556-1111 (West Campus) or 513-558-1111 (East Campus).